Shipping Policy

Alaa Discount Store

At Alaa Discount Store, we are committed to delivering your orders quickly and safely. Please read our shipping policy below.

Order Processing Time

• All orders are processed within 1–3 business days after confirmation.
• Orders are not shipped on Sundays or public holidays.
• In case of high order volume, processing may take slightly longer.

Shipping Time

• Estimated delivery time: 3–7 business days depending on your location.
• Delivery times may vary due to factors beyond our control (weather, courier delays, etc.).

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• These charges are non-refundable.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp.
• You can use this ID to track your order status.

Delivery Issues

• Please ensure your address and contact details are correct while placing the order.
• If delivery fails due to incorrect details, we are not responsible for the loss.

Delayed or Lost Orders

• If your order is delayed beyond the expected time, please contact us.
• In rare cases of lost shipments, we will investigate with the courier partner and provide a resolution.

Contact Us

For any shipping-related queries, feel free to reach out:

📧 Email: support.aalastore@gmail.com